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Consumer loan and refinancing in the Raiffeisen Online mobile application

April 4 2019

In the Raiffeisen Online mobile application, it became possible to apply for a consumer loan and refinancing loans from other banks. Thus, the process of getting a loan has become even faster, more convenient and easier. During April, credit cards and a wider list of available insurance products will be added to the online window menu.

What are the pros

The mobile application is an authorized zone, unlike the site, so the data that the bank already has about the client is automatically pulled into the form. This means that the process of filling in an application is significantly simplified and speeded up. In addition, a smart phone is always close at hand, it is more convenient and more common to order products and services using it, even if it is such a complex product like refinancing.

What’s new

In the updated online window of the mobile bank, you can:

  • see current loan offers;
  • read the full terms and requirements;
  • fill in the application form, indicating the desired loan amount;
  • choose a convenient method of delivery of documents for signing: to the office or by courier;
  • manage the payment schedule with the option of full or partial prepayment.


How long to wait for an approval

Preliminary consumer loan or credit card approval is provided within three minutes. You will get a reply in SMS. Then the bank officer will call the client. The speed will depend on the time of application.

Near-term plans

In the near future, in Raiffeisen Online you can see the status of the application review, attach, if necessary, supporting documents, it will be possible to order credit cards #allatonce and «110 days».

«More than 80% of our clients prefer the mobile bank, and this figure is growing very significantly year by year. For example, by the end of 2016, only 50% used Raiffeisen Online. Our task is to make financial management simple and convenient, therefore we are constantly improving the application interface and expanding the range of products and services available in remote service channels," Varvara Kurnikova, the Head of E-Business Development Department at Raiffeisenbank noted.

Raiffeisenbank is a subsidiary of Raiffeisen Bank International AG. Raiffeisenbank is one of the most reliable Russian banks, which creates financial solutions for private and corporate clients, residents and non-residents of the Russian Federation. According to Interfax-CEA, Raiffeisenbank takes 10th place in terms of assets at the year-end of 2018, 6th place in terms of private funds and 7th place in terms of private loans, and 5th place in terms of net profit.

Raiffeisen Bank International AG is a leading corporate and investment bank in the financial markets of Austria and in the countries of Central and Eastern Europe. In Central and Eastern Europe, Raiffeisen Bank International is represented in 13 markets and provides a wide range of financial services, including leasing, asset management and support for mergers and acquisitions transactions.
More than 47,000 employees serve 16.1 million clients in more than 2,100 branches, most of which are located in Central and Eastern Europe. Raiffeisen Bank International shares are listed on the Vienna Stock Exchange.

© 2003 – 2025 JSC Raiffeisenbank. General Banking License No. 3292 from 17.02.2015.